• At the time of purchase, a valid mobile phone number and email address must be provided.
• After purchase, a voucher with a serial number will be sent.
• The voucher is valid for 24 months from the date of purchase.

• To redeem the voucher, you must log in to the booking system and during the booking process, enter the voucher number and coordinate the treatment date.
• To redeem the voucher through a representative, please contact the spa team with the voucher number.
• When contacting the spa team, please state that you have a voucher and its number.
• Redemption of vouchers is subject to our cancellation policy, therefore failure to arrive in accordance with this policy will require redemption of the voucher.
• Please note, the appointment booking system for the spa at The Yacht Hotel will open for reservations starting on 1.5.26.
• For any questions, you can contact the KEDEM SPA team in Jaffa at 0773034070

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